FAI Support
Support that is easy to find and easy to use.
This page is intended to serve as the App Store Support URL for FAI. Users can contact support for account access, bug reports, launch questions, and policy-related requests.
Contact
Email support
Reach the FAI team at the address below. For launch readiness, this inbox should be actively monitored before the App Store submission goes live.
faisocialsupport@gmail.comBefore you write
Include the details that shorten the back-and-forth.
- Device model and iOS version
- Account email or username tied to the issue
- Short description of what you expected and what happened instead
- Screenshots if the issue is visual or tied to a specific screen
Frequently asked
What should I include in a support request?
Include your device model, iOS version, the email tied to your FAI account, and a short description of what happened. Screenshots are helpful when the issue is visual.
What issues can support help with?
Support can help with sign-in problems, account access, bug reports, content or messaging issues, and App Store launch questions tied to the FAI app.
How do I request account or content removal?
Email support with the subject line Account Request or Content Request and include enough detail for us to identify the account or post involved.
Where can I review legal policies?
The privacy policy and terms of service are published on this site and linked below for App Store review and user access.
Policy
Privacy Policy
Review how FAI collects, uses, stores, and shares information.
Policy
Terms of Service
Review the rules governing access to and use of FAI.